Remember that old saying, “you never get a second chance to make a first impression”? It’s true. Making the right first impression is important. Within a few seconds of walking into a room, people will judge you just on your entrance and physical appearance. Does part of you resist that, or feel like it’s unfair?[…]
Why is it that some people can handle feedback and others take it badly? Is it something about their personality, their approach, their skill level or something else altogether? Well this is a conversation I get into quite a lot, probably because I believe it’s soooo very important. It doesn’t matter if we’re talking about[…]
Saying ‘yes’ to every request for your time may win you friends in the short run but is likely to leave you feeling burdened and exhausted. Ever notice how some people just have the knack to do this well? They are able to empathise with you so you feel ‘heard’, use the right words so[…]
