Feedback – how personal do you want to get?

Why is it that some people can handle feedback and others take it badly? Is it something about their personality, their approach, their skill level or something else altogether? Well this is a conversation I get into quite a lot, probably because I believe it’s soooo very important. It doesn’t matter if we’re talking about[…]

Protect yourself – learn how to say NO!

Saying ‘yes’ to every request for your time may win you friends in the short run but is likely to leave you feeling burdened and exhausted. Ever notice how some people just have the knack to do this well? They are able to empathise with you so you feel ‘heard’, use the right words so[…]